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Privacy Policy

Last Updated: January 10, 2025

Introduction

Welcome to Northpark Delivery! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online ordering and delivery system (the “Service”).

By using the Service, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please refrain from using the Service.

Information We Collect

  1. Personal Information

    When you register, place an order, or use our Service, we may collect the following information:

    • Name
    • Email address
    • Phone number
    • Delivery address
    • Payment information (processed securely by third-party payment gateways)
  2. Non-Personal Information

    We may collect non-identifiable information such as:

    • Browser type and version
    • IP address
    • Device type
    • Usage data (e.g., pages visited, time spent on the platform)

How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Communicate order updates and promotional offers.
  • Provide customer support.
  • Improve our Service through analytics.
  • Ensure security and prevent fraud.

Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Delivery Partners: To fulfill your order.
  • Payment Processors: To securely process payments.
  • Service Providers: For analytics, hosting, and marketing support
  • Legal Authorities: When required by law or to protect rights, property, or safety

Cookies and Tracking Technologies

We use cookies to enhance your user experience. These cookies allow us to:

  • Keep you logged in.
  • Remember your preferences.
  • Track and analyze usage to improve the Service.

You can control cookie preferences through your browser settings.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no online platform can guarantee absolute security.

Data Retention

We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights

You have the right to:

  • Access and review your data.
  • Request corrections or updates.
  • Withdraw consent or request deletion (subject to legal obligations).
  • Opt out of marketing communications.

To exercise these rights, please contact us at 8-7373737.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy, please dial 8-7373737